What makes Soothica products different from other brands?
Soothica stands out by combining modern design, unmatched portability, and cinema-quality performance with a focus on affordability. Unlike competitors, we prioritize customer convenience with features like easy setup, multi-device compatibility, and a 30-day return guarantee. With Soothica, you get premium quality backed by a brand committed to making top-tier technology accessible to everyone.
Can I use Lumio Lite outdoors?
Absolutely! Lumio Lite is perfect for outdoor movie nights. Just ensure you have access to a power source and a suitable projection surface for the best experience.
How do I connect Lumio Lite to my device?
Lumio Lite supports Wi-Fi, Bluetooth, and HDMI connectivity. Simply follow the instructions in the user manual to pair your smartphone, tablet, laptop, or gaming console.
Do you offer international shipping ?
We only offer shipping in the UK for the moment.
What if I don’t like my purchase?
We want you to be completely satisfied with your purchase. If for any reason you’re not, you can return unused items within 30 days for a full refund. Please refer to our return policy for more details.
How can I track my order?
Once your order has been shipped, you’ll receive a tracking number via email so you can monitor its delivery status. You can also track your order by logging into your Soothica account.
What if my item arrives damaged or defective?
We’re committed to providing high-quality products. If your item arrives damaged or defective, please contact our customer support team, and we’ll work with you to resolve the issue promptly.
Can I change or cancel my order after it’s been placed?
If you need to make changes to your order, please contact us immediately. We can only modify or cancel orders before they’ve been shipped. Once an order has been processed, it can no longer be changed.
Is your website secure for online purchases?
Absolutely! We use industry-standard SSL encryption to protect your personal and payment information, ensuring a safe shopping experience every time.
What are you delivery times ?
We understand that you want to receive your products quickly, which is why we are committed to process your order within 2-3 working days. Depending on your location, delivery then takes between 7 and 10 working days. You'll receive a confirmation email with a tracking link to keep you informed of your package's progress in real time.